Medical Receptionist - Bilingual
Company: TrueCare
Location: San Marcos
Posted on: October 22, 2024
|
|
Job Description:
TrueCare Regular Clinical Support $21.00 To $26.25 Hourly
TEMPORARY THROUGH JANUARY 2025 TrueCareAre you a friendly,
organized professional with experience running a busy front desk?
Do you excel at administrative tasks and have great communication
skills? Do you have a heart for service and want to contribute to
the health and wellness of your community? If you answered yes to
these questions, TrueCare would like to hear from you!Now is your
chance to join TrueCare! This position will provide service to our
Behavioral Health Clinic located in San Marcos. The schedule is
Monday-Friday from 8:00 a.m. - 5:00 p.m. (1 Hour Lunch)TrueCare was
established in 1971 with a mission of bringing affordable,
comprehensive healthcare to everyone, regardless of their ability
to pay. At TrueCare, we put your health first. Our compassionate
team understands your needs and provides a heartfelt welcome to
each and every person who walks through our doors.The Medical
Receptionist is responsible for creating a friendly, welcoming, and
well-organized front office for patients and facilitating their
flow through one of the TrueCare health centers. They are
responsible for maintaining a professional and efficient
environment, answering phone calls, addressing patient questions,
registering new patients, scheduling appointments, updating
records, and collecting and posting fees.Please submit your updated
resume for IMMEDIATE consideration. Job Duties include:Intake and
Processing of Patients Ensure reception area is well-maintained,
neat and clean for each working day; have all front desk activities
fully operational at the start of business hours.Check patients in,
verifying patient identification, address, phone number(s), billing
information and demographics.Inform patients of TrueCare services,
policies and procedures.Inform and update patients of wait
times.Qualify self-pay patients, according to TrueCare protocols,
for any available programs the patient qualifies for and accurately
enter data into Intergy. Review the "Agriculture/Migrant" question
with patients according to current protocol and accurately enter
data into Intergy.Print and verify immunization record of children
through the San Diego Immunization Record (SDIR).Respect and
maintain privacy and dignity of patients; assure patient
confidentiality at all times.Answer incoming calls, address
inquiries, and take detailed messages when necessary.As
appropriate, transfer calls or send tasks through our Electronic
Health Record (EHR) to nursing and/or provider staff.Pre-register,
register and schedule patient appointments, as needed.Assist
patients with completion of registration forms, as needed.
Collection and Posting of Fees Inform patients of costs of care
provided. Collect co-payments and fees, issue receipts and post
payments according to TrueCare protocols.Monitor and log any
problems that occur with the POS device and notify the Information
Systems (IS) department immediately.Input collection and insurance
information into Intergy. Ensure self-pay billing is completed
daily.Balance daily financial registers and submit data to the
billing department; give fees collected to the person responsible
for making deposits. Must Haves:High school diploma or
equivalent.One (1) year experience as a Medical Receptionist or
Customer Service Representative.Basic computer
proficiency.Knowledge of episodic programs and qualification
requirements.Bilingual in English and Spanish Nice To Haves:
Experience working with EHR.Knowledge of medical
terminology.Knowledge of healthcare insurance billing procedures,
including ICD-9 and CPT/HCPCS coding conventions and
procedures.TrueCare is committed to a policy of Equal Employment
Opportunity and will not discriminate against an applicant or
employee on the basis of race, color, religion, creed, national
origin, ancestry, sex, gender, age, physical or mental disability,
veteran or military status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state, or
local law. Our goal is to promote and ensure authentic inclusion,
belonging and support for all team members recruited or employed
here.Visit truecare.org to learn more! Health Inside. Welcome in!
Salud Adentro. Bienvenido!In the spirit of pay transparency, we are
excited to share the base salary range for this position. If you
are hired at TrueCare, your final base salary (within the pay
range), will be determined based on factors such as education,
knowledge, skills, and experience. In addition to those factors, we
believe in the importance of pay equity and consider the internal
equity of our current team members when determining any final
offer. Please keep in mind that the range mentioned above is the
full base salary range for the role. Hiring at the maximum of the
range would not be typical to allow for future and continued salary
growth. We also offer generous benefits and retirement
plans.Employment is contingent on having a seasonal COVID-19
vaccination, or use of a mask, from November 1 through March 31 of
every year. PI6b6a0e576bf1-25660-35511813
Keywords: TrueCare, El Cajon , Medical Receptionist - Bilingual, Other , San Marcos, California
Click
here to apply!
|