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Associate Member Support Specialist

Company: VirtualVocations
Location: Garden Grove
Posted on: October 19, 2024

Job Description:

A company is looking for an Associate Member Support Specialist (Spanish) to assist current and prospective members throughout their journey.



Key Responsibilities

Become an expert in Hinge Health's offerings and troubleshoot member challenges
Provide friendly and professional support to members via email, phone, and chat
Collaborate with key stakeholders to enhance member support as the company expands globally


Required Qualifications

At least one year of experience in a call center or customer-facing role
At least 6 months of experience with technical support
Proficient in both written and spoken Spanish
Bachelor's degree or equivalent experience preferred
Experience in healthcare or tech, preferably startups

Keywords: VirtualVocations, El Cajon , Associate Member Support Specialist, Other , Garden Grove, California

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