Designer, Emerging Training

Company: Council of Hotel and Restaurant Trainers
Location: San Diego
Posted on: October 18, 2024

Job Description:

Responsible for designing, developing and administering the more complex/impactful learning experiences, programs and materials that maximize employee performance and align with operational and strategic objectives and goals.KEY DUTIES/RESPONSIBILITIES:

• Designs, develops and produces sound learning solutions including assisting with needs assessment and participating in program design, development, implementation and evaluation.
• Manages Learning Management System (LMS) to ensure its functionality, performance and updates. Works with LMS partners (internal and external) on continued platform improvement, subject matter experts on course development, and ongoing upkeep and enhancement of resource library.
• Transforms written content into creative design (image, video, graphic), ensuring content meets brand standards and targets the intended audience. Tests and improves usability; ensures content is clear, understandable and updated as necessary.
• Collaborates with key field and support staff to identify system training requirements, performance expectations and desired skill/knowledge outcomes by consulting with internal customers and business partners regarding learning and development issues, conducting assessment and analysis to identify new development needs, and evaluating current materials for effectiveness and efficiency.
• Researches, designs, and develops training and development courses and other performance enhancement tools for employees and organization members including classroom lectures, online courses and self-study sessions. Ensures such programs align with overall business and human resources development strategies, enhance job-specific employee skills, and inspire ongoing operational learning activities.
• Provides timely feedback to internal customers and business partners on the performance of training courses, recommends changes and enhancements, develops plans to address performance gaps, and ensures transparency & communication to all the appropriate parties.
• Participates on cross-functional teams, as appropriate, to assist in the development, implementation and evaluation of training courses. Serves as a technical resource on training and development issues.
• Performs other related duties, tasks and responsibilities as required, assigned and directed, such as project management of playbooks, guidebooks, web-based training programs.Job RequirementsQUALIFICATIONS:Education - Bachelor's degree in Instructional Design, Education, Behavioral Sciences, or Industrial/Organizational Psychology preferred.Experience - Minimum of 5-7 years of experience in instructional design/project management designing and developing course materials and Computer or Web-based training in a large corporate environment.Skills/Knowledge/Abilities -

• Requires knowledge of instructional design, training, human performance and adult learning; web/computer based training knowledge desired.
• Strong analytical and systems skills.
• Excellent oral and written English communication skills, presentation skills, and interpersonal skills.
• Proficient knowledge of personal computers and Microsoft Office 365 (i.e., Word, Excel), authoring tools (Articulate) and multimedia tools (Adobe Premiere Pro).
• Demonstrates integrity and ethical behavior.Physical Requirements - Ability to speak/hear clearly in person and on the telephone. Ability to travel approximately 15% - 20% of time as business needs require.Date posted: 07/08/2024Salary: The range for this position is $70,100 - $99,900 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we will apply a geographic pay differential based on the cost of labor in the market in which the employee resides.
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Keywords: Council of Hotel and Restaurant Trainers, El Cajon , Designer, Emerging Training, Other , San Diego, California