Client Relationship Consultant 3 (Banker) - University of San Diego - San Diego, CA (35 hrs)
Company: U.S. Bank
Location: San Diego
Posted on: October 23, 2024
Job Description:
Client Relationship Consultant 3 (Banker) - University of San
Diego - San Diego, CA (35 hrs)At U.S. Bank, we're on a journey to
do our best. Helping the customers and businesses we serve to make
better and smarter financial decisions and enabling the communities
we support to grow and succeed. We believe it takes all of us to
bring our shared ambition to life, and each person is unique in
their potential. A career with U.S. Bank gives you a wide,
ever-growing range of opportunities to discover what makes you
thrive at every stage of your career. Try new things, learn new
skills and discover what you excel at-all from Day One.Job
DescriptionClient Relationship Consultants build relationships with
customers, engaging them via multiple channels including in-person,
by appointment, and virtually to provide the best possible counsel
while adapting a digital first mindset. Strong client relationships
are based on trust, assessing and attending to customers' banking
needs, obtaining and processing customer and account information,
demonstrating and educating clients on available deposit and loan
products and services, and recommending solutions based on each
customer's unique goals and needs.Builds and fosters relationships
with clients through proactive outreach and follow up, asking
questions and learning about their financial needs, and banking
channel preferences. Identifies solutions for new and existing
clients based on their needs by effectively engaging and
communicating with clients. Maintains a working knowledge of
consumer and business banking products and services including
digital products and services. Provides a consistent optimal client
experience, including greeting clients and processing basic
transactions. Develops collaborative partnerships with branch team
members and partners to best serve clients. Opens new consumer and
business accounts, completes service requests and submits credit
applications. Proactively educates clients on emerging and
self-service digital products and services to assist with meeting
their financial needs. Leverages available resources and
technologies to optimize the client experience and serve our
clients with operational excellence and accuracy.This position
requires National Mortgage Licensing System (NMLS) registration
under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You
will be subject to the required registration process, which
includes a criminal background and credit check. Failure to meet or
maintain any of the NMLS registration requirements, including
maintaining a satisfactory criminal and credit record, may result
in a rescission of your offer or termination of employment.Basic
Qualifications
- High school diploma or equivalent
- Typically has a minimum four to five years of job-related,
retail banking experience or a combination of experience and
commensurate trainingPreferred Skills/Experience
- Proven ability to build and foster relationships with clients
through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies,
procedures and support systems
- Thorough knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and
self-service technologies
- Ability to explore and identify a customer's true needs while
leveraging a digital first mindset
- Demonstrated advanced level of proficiency in making
appropriate recommendations that meet customer's needs both
reactively and proactively
- Experience in the financial services industry preferredIf
there's anything we can do to accommodate a disability during any
portion of the application or hiring process, please refer to our
disability accommodations for applicants.Benefits:Our approach to
benefits and total rewards considers our team members' whole selves
and what may be needed to thrive in and outside work. That's why
our benefits are designed to help you and your family boost your
health, protect your financial security and give you peace of mind.
Our benefits include the following (some may vary based on role,
location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade
and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked,
up to 80 hours per calendar year unless otherwise provided by
lawEEO is the LawU.S. Bank is an equal opportunity employer
committed to creating a diverse workforce. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors. Applicants can
learn more about the company's status as an equal opportunity
employer by viewing the federal KNOW YOUR RIGHTS EEO
poster.E-VerifyU.S. Bank participates in the U.S. Department of
Homeland Security E-Verify program in all facilities located in the
United States and certain U.S. territories. The E-Verify program is
an Internet-based employment eligibility verification system
operated by the U.S. Citizenship and Immigration Services. Learn
more about the E-Verify program.U.S. Bank will consider qualified
applicants with arrest or conviction records for employment. U.S.
Bank conducts background checks consistent with applicable local
laws, including the Los Angeles County Fair Chance Ordinance and
the California Fair Chance Act as well as the San Francisco Fair
Chance Ordinance. U.S. Bank is subject to, and conducts background
checks consistent with the requirements of Section 19 of the
Federal Deposit Insurance Act (FDIA). In addition, certain
positions may also be subject to the requirements of FINRA, NMLS
registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank
Secrecy Act, the SAFE Act, and/or federal guidelines applicable to
an agreement, such as those related to ethics, safety, or
operational procedures.Applicants must be able to comply with U.S.
Bank policies and procedures including the Code of Ethics and
Business Conduct and related workplace conduct and safety
policies.Job postings typically remain open for approximately 20
days of the posting date listed above, however the job posting may
be closed earlier should it be determined the position is no longer
required due to business need. Job postings in areas with a high
volume of applicants, such as customer service, contact center, and
Financial Crimes investigations, remain open for approximately 5
days of the posting listed date.
#J-18808-Ljbffr
Keywords: U.S. Bank, El Cajon , Client Relationship Consultant 3 (Banker) - University of San Diego - San Diego, CA (35 hrs), Human Resources , San Diego, California
Didn't find what you're looking for? Search again!
Loading more jobs...